THAt’s My Day – Property Manager Andrea Helms

Hi! I’m Andrea and I am a property manager at the Tulsa Housing Authority (THA). I manage two properties – Apache Manor and Sandy Park Apartments. I have worked in the multi-family housing industry for over 16 years.

I am a mother to a beautiful 9-year-old daughter. Outside of work, I like to spend my time volunteering for several organizations in the Tulsa area, exploring non-chain restaurants around Tulsa, traveling and watching my daughter tumble/cheer. I currently serve as a sixth-year ambassador with the Tulsa Apartment Association.

I came to THA over six months ago to help develop and improve the low-income housing tax credit (LIHTC) properties. When I heard that THA was converting their existing properties through the Rental Assistance Demonstration (RAD) process, which includes LIHTC, I knew that it was my calling to be at THA. LIHTC is a program that specializes in helping low-income families find a safe and enjoyable place to live, which is what I strive to do in my everyday life. From the day I became an adult I knew that I was put here to make a difference and since I turned 18 I have been helping families find the perfect apartment home.

Here’s what a day in my life as a property manager at THA might look like:

7:30 a.m. – Arrive at the office and check emails

8:30 a.m. – Morning meeting with staff to discuss what has happened the day before; follow up on any open items at the properties from the day prior 

9:30 a.m. – Go through resident files on my desk for auditing and/or signatures, or any pending items needing my approval on my desk

11:00 a.m. – Manage property billing

12:00 p.m. – Lunch!

1:00 p.m. – Respond to emails

1:30 p.m. – Walk the property, conduct housekeeping inspections, meet and follow up with any contractors on-site, put “eyes on the issue” so I know how to explain if needed

3:00 p.m. – Work on any needed resident notices; return resident phone calls (typical calls in the last few months have been about the RAD conversion process and what is expected)

4:00 p.m. – End of the day at the properties

This post is the first in the THAt’s My Day series that will feature members of Team THA and describe what their role entails.

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